Tag archive for ‘CRM’
Self-Evolving Customer Relationship Management (CRM)
Provide Self-Evolving Customer Relationship Management (CRM). The social and collaborative techniques of Web 2.0 provide a malleable framework upon which to provide rich CRM services that are customized to the individual visitor and highly automated, yet become tacit interactions with a person in the loop right when it’s needed. And then back to automated when [...]
